The BC Energy Regulator (Regulator) will be observing a systems outage to complete IT infrastructure upgrades. This outage will be between 12:00 p.m. Friday, April 29 and 12:00 p.m. Monday, May 2 (PDT).
DATE ISSUED: April 20, 2022
EFFECTIVE DATE: April 29, 2022
The BC Energy Regulator (Regulator) will be observing a systems outage to complete IT infrastructure upgrades. This outage will be between 12:00 p.m. Friday, April 29 and 12:00 p.m. Monday, May 2 (PDT).
Please check the outage status posted on the Online Services page of our website.
Systems affected are:
- Application Management System (AMS), including ePayment.
- eSubmission.
- KERMIT (including incident reporting).
- Well Lookups and Reports.
- Data Downloads.
- Geology Facility System.
- Activity Level Reports.
- GIS Web Maps.
As a reminder, emergency protocol during the outage will be as follows:
Minor Incidents
Minor incidents must still be reported to the Regulator within 24 hours. For minor incidents during the outage period, permit holders are to fill out Form A: Minor Incident Notification Form and the Incident Classification Matrix available on bcogc.ca. The fillable forms should be completed and emailed to emp@eoc.bcogc.ca and the Regulator’s Emergency Officer at ogc.emergencyofficer@bcogc.ca. For spill incidents, a DGIR number, obtained through Emergency Management BC, is still required and must be included on the form sent to the Regulator. Once systems are restored, permit holders are responsible for submitting all minor incidents into the system which took place during the outage.
Level 1, 2 and 3 Incidents
For all reportable spills and level 1, 2 and 3 emergency incidents, permit holders should continue to use the normal protocols, including notifying Emergency Management BC at 1-800-663-3456 and stating that the incident is an oil and gas emergency.
If you have any questions regarding this Industry Bulletin, please contact:
Rob Smith
Director, Information Systems
BC Energy Regulator
Rob.Smith@bcogc.ca
250-419-4462